Henan Dajia Mining Machinery Co., Ltd.
Henan Dajia Mining Machinery Co., Ltd. is one of share-holder enterprises in China, which is focus on mining machinery, complete sets of processing equipment, rotary kiln project. Our main products include crushers, ball mill, rootary dryer, raymond mill , coal gasifier, stone crushing & washing plant, etc. Which provides professionally mineral processing production line , sand production line , ceramsite sand production line,cement production line complete equipment. We have many technical experts in domestic crushing, screening field, rotary kiln for calcination, and possess the powerful ability in developing new products. We regard demands of customers as our motility and endlessly develop new products with high performance, which could satisfy the demands of customers and reach the world level.
DJ Factory
FAQ Of Customer
We provide comprehensive technical support, starting with initial consultations to help users select the most suitable equipment models, layouts, and installation plans, ensuring they make the best decisions. After a sale, we strictly follow a schedule for installation, debugging, and acceptance, calibrating the optimal process parameters based on technical requirements. We are committed to providing free lifetime technical service for maintenance and will also organize and implement necessary technical upgrades after long-term operation to ensure the equipment always remains in peak condition.
Yes, we provide an equipment manual and a user guide, which include technical specifications, installation, debugging, and standard process parameters.
We also offer both pre-sale and after-sale theoretical and practical training for operators. Those who successfully complete the training will receive a certificate, ensuring they can operate the equipment independently.
Furthermore, we are always available to help users with any questions or issues they encounter during production or maintenance.
We provide equipment parts to our customers for the long term to ensure the smooth operation of their machinery (excluding parts that are lost or damaged by human error).
Our warranty ensures your equipment operates reliably.
During the warranty period, we cover all costs (parts and labor) for non-human-caused failures. For issues due to human error, charges for parts, labor, and travel apply.
After the warranty period, we charge only for replacement parts. For on-site service in the second year, we cover labor costs, billing only for parts and travel. In the third year and beyond, on-site service includes charges for labor, parts, and travel.
Our commitment is to keep your equipment in peak condition, ensuring it delivers maximum value for you.